Easter — ACF Holiday Hours Update

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Dear Clients,

ACF would like to take this opportunity to wish you all a safe Easter for 2021. Our operating days over Easter Long Weekend will be as follows:

2nd April, Good Friday – CLOSED

3rd April -CLOSED

4th April – CLOSED

5th April, Easter Monday – CLOSED

6th April and onwards – Normal operating hours apply

To ensure that we meet all expectations over this period kindly ensure that the following: 

  • All clearances documents to be received as far in advance as possible;
  • All containers collected over this period will have via yard, lift and storage fees applied so please keep this in mind;
  • Only where existing arrangements are in place will the above fees not be applied;

Please note that the priority over this period will be mainly focused on meeting your delivery requirements within the shorter timeframes. This means that de-hiring of empties will be actioned to the best of our ability. Any delays outside our control, such as longer than normal queues and shorter opening times, as well as public holidays, may force some containers into detention.

We will be adding one working day to the allowable time to collect and de-hire empty containers between Monday 29th March and Monday 12th of April, this is crucial and obviously necessary given the higher volumes of deliveries, longer queues, wharf collections and drops deliveries — dehires trips in and out of nominated AQIS depots.

ACF will only review detention after 14 days from the first day of vessel availability with a minimum of 2 business day’s notification for de-hire of empty containers.

Please have a safe Easter and School holiday period. If you have any queries or questions relating to shipments arriving in the period please don’t hesitate to contact our office. 

Yours Sincerely,

ACF Transport Team